Privacy Policy
Carina Beauty Clinic is committed to respecting and fully protecting the privacy and personal data of our clients. This privacy policy explains how we collect, use, store, and protect your information when you interact with our website, booking system, or use our services directly at the clinic.
1. Purpose of Collecting Personal Information
Carina Beauty Clinic collects your information for the following main purposes:
- Booking & Consultation: Scheduling 1:1 appointments with Specialist Doctors, sending appointment confirmations, and supporting consultations on skin concerns.
- Personalized Treatment: Storing treatment records so doctors can track your skin's recovery progress across each session.
- Customer Care: Sending follow-up appointment reminders, at-home skincare guidance, and answering your questions.
- Promotional Updates: Sending information about promotions and loyalty events exclusively for our valued clients.
- Service Improvement: Analyzing experience data to optimize the website interface and the quality of service at the Clinic.
2. Scope of Information Collected
- Identification information: Full name, gender, date of birth.
- Contact information: Phone number, email address, mailing address.
- Service needs: Skin condition, services of interest, preferred appointment time, or personal notes submitted via the registration form.
- Technical data: IP address, browser type, access time (via Cookies on the website to improve page-loading speed).
3. Data Retention Period
Your personal data will be securely stored on Carina Beauty Clinic's internal server systems until you request its cancellation or modification via our Hotline/Email support.
4. Commitment to Not Sharing Data With Third Parties
Carina Beauty Clinic commits to NOT selling, renting, sharing, or disclosing your personal information to any third party for commercial purposes.
Information is only provided in the following exceptional cases:
- With your confirmed consent in writing or by message.
- When formally requested in writing by competent State management or legal authorities.
5. Data Protection and Security Methods
We apply strict cybersecurity standards to protect your data from unauthorized access, loss, or leakage. Only authorized personnel (Doctors, Care Receptionists) are granted access to customer information in order to carry out treatment.
6. Customer Rights Over Personal Data
You are fully entitled to exercise the following rights at any time:
- Review, update, or correct your own personal information.
- Request complete deletion of your personal data from our online storage systems.
To exercise the rights above, please contact our Customer Care department using the information below.
7. Changes to This Privacy Policy
Carina Beauty Clinic reserves the right to update and revise this Privacy Policy to comply with new legal regulations or changes in operations. Any changes will be publicly posted on the Carina Beauty Clinic website.
8. Contact Information
If you have any questions or would like to submit a request, please contact:
Carina Beauty Clinic - High-Tech Dermatology Clinic
Hotline: +84 77 399 3968
Feedback Email: carinabeauty.info@gmail.com
Address: 09 B4 Street, Sala Urban Area, An Khanh, Ho Chi Minh City
